Transit Planning for Sustainable Communities

Building the Knowledge to Design Better, More Connected Transit Systems

Great transit doesn’t happen by accident — it’s the result of thoughtful planning, data-driven decision-making, and coordinated service design. The Transit Planning for Sustainable Communities Training Program gives planners, supervisors, and municipal decision-makers the applied skills and theoretical foundation to create efficient, sustainable transit networks that serve riders and strengthen communities.

Developed by the Canadian Urban Transit Association (CUTA), this program is trusted by agencies across North America to build planning capacity, reduce costly missteps, and design future-ready networks.

Speak with our training experts to learn how this course can fit your system.

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Testimonials

“This course provided me with much needed knowledge and context to perform my job well. The facilitators were kind, knowledgeable, and presented the information in an extremely clear and concise fashion. Highly recommended for new transit planners or those who work with transit planners. “
Louise
Halifax Transit
“The Transit Planning course gave me a comprehensive understanding of why public transit is important and actions that I can take to achieve different transit goals within my own municipality. This course taught me concepts such as calculating operating costs, supply and demand strategies, and the importance of service guidelines for your transit system. I highly recommend this course!”
Billie-Jo
Airdrie Transit
“The facilitators were both very knowledgeable and helpful, showcasing their talent in a productive way that made it very easy to learn and absorb new information. I don’t normally enjoy online courses but this one was excellent.”
Renee
Cobourg Transit

Why Transit Planning Training Matters

Public transit is the backbone of sustainable communities. But planning transit systems today is more complex than ever — with growing populations, climate targets, and shifting travel patterns. Planners must balance operational feasibility with rider expectations, equity goals, and land-use planning.

This program helps agencies respond to those pressures with:

  • Technical planning expertise – Build data-driven networks that deliver cost-effective, reliable service.
  • Sustainability-focused design – Integrate transit with land use, housing, and mobility plans.
  • Cross-department collaboration – Equip staff to work effectively with engineering, finance, and municipal teams.
  • Strategic decision support – Reduce risk by grounding planning decisions in proven methods and evidence.

Course Structure - Transit Planning Course

Introductory Program – Planning Overview

  • Transit Planning Theory – Understand core concepts and how planning decisions shape communities.

Ideal for municipal staff, councillors, students, and emerging professionals who need foundational knowledge without technical depth.

Full Program – Applied Transit Planning

  • Transit Supply and Demand – Learn how ridership patterns and service supply interact.
  • Transit Service and Network Design – Design routes and networks to meet community needs.
  • Transit Land Use and Integrated Mobility – Align transit plans with land-use and mobility frameworks.
  • Transit Operating and Capital Costing & Finance – Build service plans supported by sustainable budgets.
  • Transit Performance Monitoring – Measure and improve service using performance indicators.
  • Transit Service Presentation Skills – Communicate plans and build stakeholder support.
  • Final Studio Project – Apply your knowledge in a collaborative, hands-on planning project.

Format & Duration

  • Virtual with live facilitation – Interactive, studio-style sessions led by industry experts.
  • Introductory Program: 2 half-days.
  • Full Program: 10 half-days (includes applied group projects).

Who Should Attend

  • New and emerging transit planners building foundational skills.
  • Experienced planners seeking advanced tools and best practices.

Transit Planning in Practice

Transit agencies and municipalities across North America use this training to:

Operational Efficiency

Build internal planning capacity and reduce reliance on costly external consultants.

Collaboration

Accelerate staff development and onboard new planners quickly.

Alignment

Align service planning with city-building, climate, and equity goals.

Supported

Produce stronger service plans that earn council and public support.

Benefits for Transit Agencies

  • Better Community Outcomes – Deliver services that connect people to opportunity and support growth.
  • Stronger Fiscal Stewardship – Use proven costing tools to plan sustainable services.
  • Workforce Development – Equip staff with technical planning skills and applied tools.
  • Cross-Functional Collaboration – Bring planners, finance staff, and policy teams onto the same page.
  • Custom-Fit Delivery – Content tailored to your policies, priorities, and local planning context.

Speaking to Your Priorities

  • You need practical, tool-based training that helps your staff plan services they can actually operate. This program delivers:

    • Hands-on practice – Studio projects, real data, and planning software.
    • Rapid skills-building – Staff return ready to contribute to planning decisions.
    • Operational insight – Shows how planning connects to scheduling, costing, and service delivery.

    You invest in training when it reduces risk, builds credibility, and creates lasting community impact. This program speaks to your goals:

    • Risk reduction – Better plans mean fewer service failures and public complaints.
    • Credible decisions – Data-driven analysis supports council and funding approvals.
    • Sustainable impact – Aligns transit with land use, equity, and climate targets.

Frequently Asked Question

This course is taught in a virtual format with live facilitation. Learners are expected to have audio and visual capabilities to join online meetings and be able to interact live with course facilitators via microphone and video chat. In-person or hybrid can be offered as customized training options for groups.

All learners who participate in most of the virtual sessions will receive a digital certificate proving their completion of the course.

You can participate in Transit Ambassador training by organizing it at your own organization as a host or send learners to other organizations who are hosting. Training is scheduled on-demand. Get in touch with us today to organize training at your organization or inquire about when the next training might be elsewhere.

Yes. Learners who have completed the introductory course can register for the full course without having to pay twice, they only need to pay the difference in cost between the full and introductory course.

As an introductory course, this program will give you the general knowledge necessary to help you talk about transit planning and understand its importance and impact on its community. As a full course, new and experienced transit planners and adjacent professionals will get a refresher of the latest transit planning practices and theories through technical practice. Both programs will offer time to network and work with peers and the facilitators who will be in similar positions.

The program is offered two times annually with one offering in the spring and another in the fall/winter season. Registration typically opens 2 – 3 months in advance. You can register online through our registration pages. Groups or organizations with unique training needs can get in touch with us to coordinate trainings outside our standard schedule or arrange custom tailored training curriculums.

Take the Next Step

Ready to build a safer, more customer-focused transit system? Contact our training experts to learn more about course delivery, pricing, and customization for your agency.