{"id":2215,"date":"2025-09-11T12:20:38","date_gmt":"2025-09-11T16:20:38","guid":{"rendered":"https:\/\/transitambassador.org\/learn-grow-and-lead-with-cutas-fall-training-programs\/"},"modified":"2025-12-10T09:28:21","modified_gmt":"2025-12-10T14:28:21","slug":"apprenez-progressez-et-prenez-les-devants-grace-aux-programmes-de-formation-dautomne","status":"publish","type":"post","link":"https:\/\/transitambassador.org\/fr\/apprenez-progressez-et-prenez-les-devants-grace-aux-programmes-de-formation-dautomne\/","title":{"rendered":"Apprenez, progressez et prenez les devants gr\u00e2ce aux programmes de formation d\u2019automne"},"content":{"rendered":"\n

Un transport collectif solide repose sur des professionnels comp\u00e9tents et confiants \u00e0 tous les niveaux du r\u00e9seau. Cet automne, nous offrons trois programmes de formation con\u00e7us pour soutenir les planificateurs, les planificateurs d\u2019horaires, les chauffeurs et le personnel de premi\u00e8re ligne. Que vous souhaitiez perfectionner vos comp\u00e9tences techniques ou renforcer vos aptitudes en service \u00e0 la client\u00e8le, ces cours vous aideront \u00e0 avoir un impact durable dans votre r\u00f4le et dans votre collectivit\u00e9.<\/p>\n\n\n\n

Le programme Planification du transport collectif pour des collectivit\u00e9s durables,<\/a><\/strong> offert du 17 novembre au 10 d\u00e9cembre, met l\u2019accent sur l\u2019application pratique des outils et des strat\u00e9gies n\u00e9cessaires pour concevoir des r\u00e9seaux de transport efficaces et centr\u00e9s sur les personnes. Il est id\u00e9al tant pour les nouveaux planificateurs que pour les professionnels exp\u00e9riment\u00e9s souhaitant actualiser leurs connaissances avec des approches innovantes et tourn\u00e9es vers l\u2019avenir.<\/p>\n\n\n\n

Du 12 au 26 novembre, nous pr\u00e9senterons le cours repens\u00e9 Planification des horaires et d\u00e9coupage des parcours<\/em>. Offert virtuellement avec animation en direct, ce programme est con\u00e7u pour les professionnels qui travaillent directement \u00e0 la planification des horaires ou qui sont nouveaux dans ce r\u00f4le. Les participants d\u00e9velopperont une base solide en terminologie et processus de planification tout en apprenant \u00e0 \u00e9laborer des horaires efficaces, regrouper les voyages, d\u00e9couper les parcours et cr\u00e9er des tableaux de service assurant le bon fonctionnement des r\u00e9seaux.<\/p>\n\n\n\n

Le programme de formation en service \u00e0 la client\u00e8le Transit Ambassador<\/em>, offert du 20 au 24 octobre, outille les chauffeurs et le personnel de premi\u00e8re ligne avec des strat\u00e9gies de communication pratiques, des techniques de gestion des conflits et des comp\u00e9tences en service \u00e0 la client\u00e8le qui vont au-del\u00e0 de la conduite technique. Les dipl\u00f4m\u00e9s de ce programme acqui\u00e8rent la confiance n\u00e9cessaire pour g\u00e9rer chaque interaction avec professionnalisme et empathie, contribuant ainsi \u00e0 renforcer la confiance et \u00e0 am\u00e9liorer l\u2019exp\u00e9rience des usagers.<\/p>\n\n\n\n

Nous mettrons \u00e9galement en valeur le programme Transit Ambassador lors de la conf\u00e9rence et exposition TRANSform<\/em> de l\u2019APTA. Visitez-nous au kiosque 909 le 15 septembre pour d\u00e9couvrir comment nous pouvons soutenir les besoins de formation de votre \u00e9quipe et pr\u00e9parer votre personnel au succ\u00e8s.<\/p>\n\n\n\n

Pour obtenir des codes de rabais pour les membres ou pour toute question concernant les programmes, veuillez contacter learning@cutaactu.ca<\/a><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

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