transit professionals trained
Developed and administered by the Canadian Urban Transit Association (CUTA), our renowned training programs empower transit professionals with the skills and knowledge needed to excel in a rapidly evolving industry. From front-line operations to technical skills development, our programs combine best practices, real-world expertise, and hands-on learning to support safe, efficient, and customer-focused transit systems across North America.
With decades of success across North American transit systems, we deliver proven outcomes and the flexibility to adapt to any agency. It’s heritage plus innovation— grounded in the realities your teams face daily.
Our train-the-trainer model means transit agencies own their training. The result: Lower costs, consistent delivery, and a program that keeps working year after year
We combine customer service, de-escalation, and operator safety. Frontline staff gain the skills to defuse tension, protect themselves, and deliver better rider experiences in one powerful curriculum.
Designed by people who know transit inside out, our turnkey programs speak to the challenges frontline staff face daily —customer service, safety, and rider experience. It’s practical training that delivers results.
